Privacy Policy

Effective Date: 01.01.2023

Frankie's Cleaning Crew ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or submit an enquiry.

1. Information We Collect

When you use our website to make an enquiry, we may collect the following personal information:

Your name
Your address
Your phone number and/or email address
Any other information you choose to provide in your message

2. How We Use Your Information

We collect your information solely for the purpose of:

Responding to your enquiry
Providing information about our cleaning services
Scheduling appointments or consultations
Improving our customer service

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

We take reasonable precautions to protect your personal information. All data submitted through our website is securely stored and accessible only to authorized personnel. However, no method of transmission over the internet or electronic storage is 100% secure.

4. Cookies and Website Analytics

Our website may use cookies or similar tracking technologies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings.

5. Third-Party Services

We may use third-party tools (e.g., contact form services or web hosting providers) to operate our website. These providers only have access to your information as necessary to perform their services and are obligated to protect your data.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)

To exercise any of these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Frankie's Cleaning Crew
Email: info@frankiescleaningcrew.co.uk